Client Satisfaction Survey Thank you for allowing our law firm to assist you with your legal matter. We appreciate your trust and would like to obtain feedback about your experience. Your responses allow us to build upon our commitment to provide clients with innovative solutions through excellence in ethics, service, and integrity. The survey will take 1 minute of your valuable time. Disclaimer Note: This survey is not anonymous, and a representative of Duncan Craig LLP may reach out to you for further information.1. Was our staff helpful, courteous, and respectful?(Required) Yes No 2. On a scale of 1 – 10, how satisfied were you with our firm’s communication with you?3. Did you feel that you were appropriately assisted with your legal matter?(Required) Yes No 4. Did we adequately explain our fee and billing procedures?(Required) Yes No 5. Did you feel that your legal matter progressed in a timely manner?(Required) Yes No 6. On a scale of 1 – 10, how satisfied were you with the legal service that our team provided to you?7. Was our total fee fair?(Required) Yes No 8. How did you hear about Duncan Craig LLP?(Required)AdvertisementTradeshowReferralOnline SearchSocial MediaNetworkingSeminarWebsiteFriendEmployeeOther9. How likely are you to come back to us for legal services or to refer us to someone with a legal issue?(Required) Yes No 10. Would you like to be placed on our mailing list?(Required) Yes No CAPTCHAHiddenNumberEmailThis field is for validation purposes and should be left unchanged.
